Terms of Membership & Code of Conduct
All members of the Aviation Professionals Club (APC) agree to fully comply with the Terms of Membership & Code of Conduct.
The APC Committee consider that, on confirmation of your APC membership, you have read and understood this document and agree to always comply with the Terms of Membership & Code of Conduct. The Terms of Membership & Code of Conduct provides due notice to the APC member that any breech of conduct will be the subject of any disciplinary procedure as laid down in The Disciplinary Procedure document.
The Aviation Professionals Club committee may change these terms from time to time and so you should check these terms regularly.
- Terms of Membership
Disclaimer: The APC & its committee, and any outlet or facility honouring any discount or deal in relation to the APC, assumes no responsibility or liability for any injury, loss or damage incurred whilst using any APC membership card.
A Partner must be a spouse, legal partner, or close family friend. A change of partner on the membership is only permitted once in a 12-month period.
Children are free of charge on the membership until they turn 16 years of age. They must be listed on the membership and always be accompanied by the adult member when visiting our clubs.
Temporary Dependent Memberships are available (subject to terms and conditions) for approved airline groups only and are designed for visiting family and friends. They are not to be requested for friends, family or colleagues who are resident in the UAE who are not eligible for APC membership in their own right. APC have the right to decline a request for temporary membership if it is suspected that a guest is a UAE resident. Applications will be processed within 7 days of applying.
Payment is processed online and can be paid monthly in advance via payment card, or upfront payment for an annual membership.
If a monthly payment is declined, we will attempt to collect fees for 7 days, after which membership will be inactivated until a new payment card is provided and payment received.
APC will cancel membership after 2 months of failed payment or non-renewal. If a member requests to rejoin, there will be a six-month waiting period applied. Payment may be restricted to upfront only and the AED350 Admin fee will apply.
If paying membership fees monthly, the expiry of the membership will be in line with the expiry date of the main member’s UAE Identity card.
On expiry of membership, it is the member's responsibility to inform APC of non-renewal. If membership is renewed within 2 months after the expiry date, fees due from the renewal date will be collected before membership will be reactivated.
Eligibility to apply for APC Insurance policies is restricted to certain membership categories; for further clarification please email [email protected].
Members who are eligible to apply for APC Insurance policies must hold a valid APC membership for the term of the policy. APC reserves the right to cancel any insurance policies when a valid membership is not maintained, and premiums paid will not be refunded.
Membership Cancellation
If paying monthly in advance, members can cancel the membership at the end of the month. Pro-rata refund is not possible within the month.
For members who pay upfront annually, a monthly pro-rata refund will be applied, less an admin fee of AED50, for a minimum membership of 3 months.
If membership is cancelled voluntarily, a member has the option to rejoin after a six-month waiting period and the AED350 Admin fee will be payable on rejoining.
Admin & Bank Fees
Admin fee - AED350 / Reprinting lost cards AED150 / partner change AED150 / Membership upgrade AED150 / Central Bank fees for Direct Debit set-up, amendment, or cancellation AED25.
- Responsibility of the APC Member
Each member is solely responsible for their own APC membership card. Lost cards must be reported to the APC office immediately and a card reprint may be requested.
If a member’s card is presented at a venue without the member being present, the absent member will be assumed to be complicit in the card’s fraudulent use and will be deemed as “Serious Misconduct”, as defined in the Disciplinary Procedure document.
It is the responsibility of the APC member that the membership subscriptions are duly paid.
APC Events are for valid APC members only unless a guest rate is advertised prior. Members bringing non APC members will be not be admitted.
This document must be made available to any Temporary Dependent Members and Young Adult Members.
- Conduct
The primary APC member is solely responsible for the actions of those on their membership, which includes their partner, children, Temporary Dependent and Young Adult members and accompanying guests.
When arriving at a partner venue, admission is not guaranteed due to the finite number of memberships negotiated by the APC. The administration of these admissions is done by the gate personnel and protocol could vary from venue to venue. There is to be no negotiation of the entrance protocol with the entrance attendant. Should the member feel there are any issues at the partnered venue, he/she should not engage with the venue staff, but rather contact the APC office directly and discuss the issue with the APC General Manager only. Negotiating your entrance with the gate personnel can be construed as “Misconduct” and will initiate disciplinary procedure.
Each member (for him or herself and on behalf of his or her partner, family members and guests) agrees to behave in such a way as to show respect to all other members and their partners, family members and guests. The member takes full responsibility to ensure that all those included on his or her membership, as well as their guests, adhere to the Terms of Membership.
All members must avoid any action or inaction which might bring the APC into disrepute. In line with the UAE laws on combatting false rumours and cybercrimes, members will refrain from the use of electronic sites for false reporting, rumours and spreading misinformation that may harm the reputation of the APC and/or its partners.
A member must not abuse membership rights.
All members must refrain from misuse, maltreatment, misappropriation, or loss of equipment owned by the APC and made available to members at Partner Venues.
Any interaction with APC Office personnel must be conducted in a courteous and respectful manner.
